18.12.27

transcosmos China wins the “Call Center Outsourcing Solutions Award” by CTI Forum for the second straight year NEW

transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd., its wholly-owned subsidiary received the “Call Center Outsourcing Solutions Award” at the “CTI FORUM 2018 Editors’ Choice Award” which was held in parallel with the “2018 CTI Forum Industry Applications and Market Analysis Theme Salon” hosted by CTI Forum on December 20, 2018.

18.12.19

transcosmos assists Saishinkan in implementing “Skin Care Counselling Services by LINE” NEW

transcosmos inc. offered “DEC Connect,” its proprietary API integration platform, to the official LINE account of “Domohorn Wrinkle” operated by Saishunkan Pharmaceutical Co., Ltd.

18.12.12

transcosmos launches cloud contact center services powered by Amazon ConnectNEW

transcosmos inc. is delighted to announce that the company has developed next-gen contact center services powered by “Amazon Connect,” a cloud-based contact center service by Amazon Web Services Japan (AWS).

18.12.07

transcosmos signs a strategic partnership agreement with China Unicom Shanghai Branch in the smart retail market NEW

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., is delighted to announce that the company has formed a strategic partnership agreement with Shanghai Branch of China United Network Communications Group Co., Ltd. in September 2018.

18.12.06

transcosmos opens a new operations center, “Marketing Chain Management Center Hakata” NEW

transcosmos inc. opened “Marketing Chain Management Center Hakata” and held its opening ceremony on December 5, 2018.

18.12.03

transcosmos establishes “transcosmos Commerce,” its e-commerce subsidiary in IndonesiaNEW

transcosmos inc. established its e-commerce subsidiary “PT. transcosmos Commerce (transcosmos Commerce)” in Indonesia and launched its operations in November 2018.

18.11.29

transcosmos Korea becomes the first Excellent Award winner of the Republic of Korea Excellent Reading Culture Business Certification Program in the BPO industryNEW

At the 5th Republic of Korea Excellent Reading Culture Business Certification Awards, which was held on October 23, 2018, transcosmos Korea, Inc., a business process outsourcing provider in the Republic of Korea and a subsidiary of transcosmos inc., was officially certified as the first in the BPO industry.

18.11.28

transcosmos enhances digital marketing business for the ASEAN market NEW

transcosmos inc. has formed a capital alliance with Heroleads (Thailand) Co., Ltd., a digital performance marketing provider in Thailand, with the aim to enhance its digital marketing business for the ASEAN market.

18.11.06

transcosmos opens its first contact center in TaiwanNEW

transcosmos Taiwan inc., a wholly-owned subsidiary of transcosmos inc. opened “Jiangzicui Center,” the first contact center in Taiwan and held an opening ceremony on October 31, 2018.

18.10.17

 transcosmos wins “CCM Award -The Best Outsourcing Provider in China”NEW

Shanghai transcosmos Marketing Services Co., Ltd. , a wholly-owned subsidiary of transcosmos inc. was awarded the “CCM Award – The Best Outsourcing Provider in China” at the “CCMW 2018 Annual Conference & the 14th China’s Best Customer Center Award (CCM Award) ” held in Beijing, China, on October 16, 2018. 

18.09.11

transcosmos offers ad delivery services by integrating “Adobe Advertising Cloud DSP” with “Adobe Analytics” for the first time in Japan NEW

transcosmos inc. successfully enhanced its optimization features for ad delivery through the integration of “Adobe Advertising Cloud DSP (Advertising Cloud DSP)”, an end-to-end platform for managing digital advertising, with data stored in an analytics solution “Adobe Analytics” offered by Adobe Systems Co., Ltd.

18.09.10

transcosmos wins “Japan Advertising Cloud Agency of the Year” award at the Adobe Symposium 2018NEW

transcosmos inc. is proud to announce that the company received the “Japan Advertising Cloud Agency of the Year” award in the Adobe-product sales partner-only award session at a pre-conference which was held prior to the “Adobe Symposium 2018” hosted by Adobe Systems Co., Ltd. 

18.09.05

transcosmos again honored FIVE STAR SERVICE PROVIDER by TMAILL, China's largest online marketplace.  NEW

transcosmos inc. is delighted to announce that Shanghai transcosmos Marketing Services Co., Ltd., its wholly-owned subsidiary was once again awarded FIVE STAR SERVICE PROVIDER for the second half of 2018 by TMALL, the largest online marketplace in China

18.09.04

"Gotcha!mall" makes inroads into South East Asia. Launches its services in Thailand NEW

Grand Design Co., Ltd., transcosmos inc., and transcosmos（Thailand) Co., Ltd. are delighted to announce that “Gotcha!mall”, a platform that connects consumers with stores and brands developed and operated by Grand Design, has launched its operations in Thailand as the first step towards expansion into the South Asian market. 

18.08.21

"transcosmos will open an annotation center which creates teacher data for AI and machine learning in Vietnam NEW

transcosmos inc. will open a new “Annotation Center Vietnam” with 40 workstations as an additional center for developing teacher data for AI and machine learning inside transcosmos Vietnam Co., Ltd. on September 1, 2018. 

18.08.10

"25 industry-leading transcosmos Korea employees receive “COPC” certification, a global standard in the customer services industryNEW

transcosmos Korea, Inc., a subsidiary of transcosmos inc., is delighted to announce that each one of the company’s 25 all-star team members received the “COPC CSP Implementation Leader” certification after going through a “COPC(R) Best Practices for CX Operations” training class from April 23 to April 27, 2018.

18.07.19

 

Gartner U.S. BPO market report named transcosmos the No.1 BPO player in Japan by revenue Offers BPO services through its 173 bases across 33 countries, aiming for Operational Excellence NEW

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) attained the No.1 ...

18.06.11

 

transcosmos wins multiple awards in China for its design support services for the construction industry NEW

Winners are transcosmos Design Development (Dalian) Co., Ltd. and Daqing transcosmos design development Co., Ltd., ...

18.05.29

 

transcosmos opens its new contact center in Xi’an, Shaanxi province, China Ventures into West China to offer its contact center services NEW

Shanghai transcosmos Marketing Services Co., Ltd. (Headquarters: Shanghai, China; CEO: Eijiro Yamashita; transcosmos...

18.05.18

 

Magic Panda, a member of transcosmos group, received multiple awards from Alibaba Group NEW

The largest e-commerce service provider in China with a sharp focus on the fashion apparel category

08.02.18

 

transcosmos China won “Integrated Call Center Solutions Award” by CTI ForumNEW

Recognized for its extensive experience and track record in delivering call center outsourcing services

22.01.18

 

transcosomos opens a new contact center in Changsha City, Hunan Province, ChinaNEW

Aims to promote employment and enhance its marketing competitiveness in Central China

15.01.18

 

transcosmos China won “Intelligent Business Innovation Award” by EbrunNEW

Highly recognized by a prominent e-commerce Chinese media company for its intelligent business model and service philosophy