Contact Center Services

Call Center is a vital communication hub that connects your business and your customers.
We support your improvement of customer experience and operational/cost efficiency by making full use of today’s IT to your call center.

Our Strengths:

Japanese know-hows & premium quality: With more than 50 years of experiences in outsourcing business in Japan, we utilize its know-hows and expertise to provide Japanese quality in every process of services from planning to operation & security

Localizing operations based on local needs, we understand local market’s practices and adapts these into daily work-flow.

Integrated and tailored solutions for each client:

√ We analyze each client’s every issue and challenge in order to come up with the best solutions.
√ We integrate its many services from contact center to digital marketing with the power of system development into a unique customized solution to each client.
√ We have a large management team and employee, rich in experience in the various fields to ensure that the needs of even the most demanding customers are met.

Our Goals:

√ Optimize cost for the clients
√ Expand Revenue for the clients
√ Provide the service quality that exceeds the expectation of the clients and the customers.

Call Center Services in Industry

  • E-commerce
  • Delivery
  • Insurance
  • Nutrition
  • Electronic
  • Finance
  • FMCG